KVKK Disclosure Notice
Last updated: January 1, 2026
As Addvero Digital Marketing, in accordance with Article 10 of Law No. 6698 on the Protection of Personal Data (KVKK) and the Communiqué on the Procedures and Principles for Fulfilling the Obligation to Inform, we would like to inform you about the processing of your personal data as follows.
1. Identity of the Data Controller
Data Controller: Addvero Digital Marketing Address: Afyonkarahisar, Turkey Email: info@addvero.com Phone: +90 552 229 85 29 Website: https://www.addvero.com Your personal data is processed by the data controller identified above in accordance with KVKK.
2. Method of Collection and Legal Basis
Your personal data is collected through the following methods: a) Electronically: Via the contact form on our website, email correspondence, and automatically during website use (cookies, server logs). b) Verbally: Through phone calls. Legal Bases (KVKK Article 5): • Art. 5/2-c: Being necessary for the establishment or performance of a contract to which the data subject is a party. • Art. 5/2-ç: Being necessary for the data controller to fulfill its legal obligation. • Art. 5/2-f: Being necessary for the legitimate interests of the data controller, provided that this does not harm the fundamental rights and freedoms of the data subject.
3. Personal Data Processed
Personal data in the following categories may be processed: a) Identity Data: Name, surname. b) Contact Data: Email address, phone number. c) Customer Transaction Data: Request and complaint records, service history, correspondence content. d) Transaction Security Data: IP address, session information. e) Technical Usage Data: Browser type, operating system, pages visited, visit duration and frequency.
4. Purposes of Processing
The collected personal data is processed for the following purposes: • Preparing and delivering service proposals • Managing customer relationships • Responding to contact requests • Managing contractual processes • Processing invoices and payments • Measuring and improving service quality • Fulfilling legal and administrative/judicial obligations • Protecting website security and integrity
5. Parties to Whom Data Is Transferred
Your personal data may be transferred to the following parties for the stated purposes: a) Domestic Transfers: • Authorized public institutions and agencies (only within the scope of legal obligation, upon request) b) International Transfers (KVKK Article 9): • Resend Inc. (USA) — For delivering emails from contact forms • Vercel Inc. (USA) — For website hosting, CDN and performance analysis International transfers are carried out with adequate safeguards in accordance with Personal Data Protection Board decisions.
6. Retention Periods
Your personal data is deleted, destroyed, or anonymized when the purpose of processing ceases to exist or relevant legal retention periods expire. • Customer correspondence and contact form records: 3 years • Contracts and commercial documents: 10 years (Turkish Commercial Code Art. 82) • Invoice and financial records: 5-10 years (Tax Procedure Law / Commercial Code) • Technical log and IP records: 1 year • Active customer data during service relationship: Duration of relationship + 3 years
7. Your Rights Under KVKK (Article 11)
By applying to the data controller, you may exercise the following rights under Article 11 of KVKK: a) To learn whether your personal data is being processed b) To request information if your personal data is being processed c) To learn the purpose of processing and whether it is used in accordance with that purpose d) To know the third parties to whom your personal data is transferred domestically or abroad e) To request correction if your personal data is incomplete or incorrectly processed f) To request deletion or destruction within the conditions prescribed by KVKK g) To request that operations under (e) and (f) be notified to third parties to whom data was transferred h) To object to outcomes arising exclusively through automated analysis that are detrimental to you ı) To claim compensation for damages suffered due to unlawful processing of your personal data
8. Right and Method of Application
To exercise the rights listed above: • Email: info@addvero.com (write "KVKK Application" in the subject line) • Phone: +90 552 229 85 29 Your application must include your name, surname, contact information, and a clear statement of the right you wish to exercise. Applications will be finalized free of charge within 30 days depending on the nature of the request. If your application is rejected, the response is found insufficient, or no response is provided within the required period, you have the right to file a complaint with the Personal Data Protection Board (kvkk.gov.tr).